Service and Support

service & support

Nexergy is committed to total customer satisfaction. Each of our customers is assigned to a Business Manager who serves as their primary contact for service and support questions. And we pride ourselves on our committed associates who effectively put into practice the processes documented in our ISO 9001:2008 certified quality system. We strive to assure that all of our products consistently meet or exceed your expectations.

A customer focused culture and advanced business processes combine to give us the best on-time performance in the industry. Our goal is defect free, on-time performance -- every time.

If you have a question or need our assistance, please contact us. We look forward to hearing from you.

 

EU Battery Directive

The EU Battery Directive (2006/66/EC) became effective on Friday, September 26, 2008. For more information:

Energizer Summarizes EU Battery Directive (pdf)

European Portable Battery Association

EU Battery Directive Q & A (pdf)

 

Additional Resources

In order to make technical information readily available to designers of portable electronics, the items below can be easily downloaded:

Nexergy Capabilities Brochure (pdf)

Lithium Battery Shipping Regulations

"Designing the Optimal Portable Power Sytsem" (pdf)

"Enhance Battery Pack Performance with the Optimal Charger" (pdf)

Traveling Safely with Batteries and Battery Powered Devices

Nexergy Statement on RoHS and WEEE

Battery Act - EPA Enforcement Alert (pdf)

Battery Act - EPA Booklet (pdf)